Custom production of coats typically take 5-6 weeks from the time the order is placed. Once your order is dispatched from our warehouse you will receive an email with a shipping tracking number.
Please note 5-6 weeks is a general timeline we follow. There are cases that that custom orders arrive before 5 weeks and occasionally shortly past the 6 weeks mark due to unforeseen delays. Our tailors do their best to have all orders processed as quickly as possible. Due to a variety of unforeseen circumstances, we do not offer a Guarantee on the 6 week timeline.
We are proud to offer Free Ground Shipping for all orders within Europe.
In the case of custom-made goods, the Buyer is not entitled to withdraw from the Purchase contract, as these goods are made according to the Buyer’s instructions.
It is not possible to return these goods without an eligible reason.